Remote Support

One great benefit of the Internet is the capability to connect remotely to another computer, and operate it as if you were sitting in front of it; "Remote Control".
  • It only takes a few seconds for me to connect to your computer and start troubleshooting, if you need a problem solved right away, or, I can connect and address a problem at a later time when you don't need to be using the computer.
  • I can connect to computers periodically to perform routine maintenance or monitoring.
  • I can install software to automatically monitor servers and PC's, and alert me to impending or immediate trouble.
ShowMyPC is a free utility you can use to enable secure, temporary remote control of a computer. After you reach me by phone, it takes less than five minutes to set up.
  • Call me.
  • Click on the logo below to go to the website.
  • Click "Show My PC to Remote User", and follow the prompts to download and run the program.
  • Click the "Show My PC Now" button, tell me the password, and I'll connect to your PC.
  • When I'm done, I exit from the program, and the door to your PC is closed. A new password is needed to connect again.
is a robust system for remote control over the Internet. LogMeIn Free provides basic, secure remote control. LogMe In Pro offers enhanced service for a low monthly or annual fee.

LogMeIn is more involved to set up than ShowMyPC, but once set up it's easier to use, and performance and reliability are much better. I can use ShowMyPC to install LogMeIn on your PC.

I connect to many of my clients' PCs through my LogMeIn account. Other clients have their own LogMeIn accounts, and they give me a password when I need to access their computers.

has a powerful range of additional connectivity services  available on their website.  I'll be glad to discuss how these could help you in your business. (I don't sell or represent LogMeIn.)

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